Managing Your Subscription and Billing Settings
Update billing information, view invoices, or make changes to your Tempello subscription at any time through your account dashboard.
To View Your Billing Settings:
- Log in to Tempello Dashboard
- Go to Settings > Billing & Subscription
- Here, you can:
- View past invoices
- Update payment method
- Download receipts
- See your current usage
Updating Payment Method:
- In Billing Settings, click Update Payment Method
- Enter new credit card or billing info
- Click Save—new info will apply to your next billing cycle
Pausing or Cancelling Your Subscription:
- If you’d like to pause or cancel Tempello, click “Cancel Subscription” in Billing Settings
- You will not be charged going forward, and your access will remain active until the end of your billing cycle
- Past billing data will remain accessible (read-only)
Billing Support
If you have questions about charges or invoice details, contact us at support@tempello.ai or through the Client Portal. Our team responds within 1 business day and resolves all billing-related tickets within 48 business hours.